Kieser will re-open for training on Monday, 28th September
Over recent weeks Kieser has been in consultation with Victorian Government representatives seeking clarification as to the availability of our services. Today, we’re pleased to advise that in accordance with the guidance provided by Business Victoria, Kieser will re-open for independent exercise on Monday, September 28th 2020.
As your membership is currently on deferral, we have 3 important messages:
- If you wish to recommence training before your deferral ends, you can do so from Monday. To recommence training, please reply to this email and let me know you would like to re-start or give our Client Support Team a call on 03 9696 3599.
- Currently, your membership is on deferral so your payments won’t recommence until your deferral period has ended.
- If you would like to extend your deferral for any reason, please just let us know by calling our friendly client support team, or follow this link to continue your deferral - https://www.kieser.com.au/defer
If any of your questions aren’t answered in our FAQ’s below, please don’t hesitate to contact me directly.
When can I book?
From today, you will be able to book in our Booking Portal as you did previously: https://konnect.kieser.com.au/ If you haven’t used our Portal or if you have any problems, please call our friendly support team on 03 9696 3599.
How many people will be in the clinic?
We have restricted the number of people in our clinic at any one time to minimise your contact and maximise your comfort levels when training.
What hygiene measures will be taken?
As has been the case since March, we will have extra levels of hygiene to ensure your safety. Please remember to sanitise your hands on entry and ensure you wipe down every piece of equipment after use. When you arrive for your session, please wait outside so we can keep control of the number of people in the clinic at all times and maintain our low density exercise environment.
When can I start training?
You can book now for any session from Monday, 28th September onwards. If you are currently on deferral, this is no problem, you just need to let us know you will be returning to training early!