Kieser will re-open for training on Monday, 28th September

Over recent weeks Kieser has been in consultation with Victorian Government representatives seeking clarification as to the availability of our services. Today, we’re pleased to advise that in accordance with the guidance provided by Business Victoria, Kieser will re-open for independent exercise on Monday, September 28th 2020. 

There are 3 important messages for you: 

  • You can return to your exercise program from Monday, 28th of September. You will be able to return to your exercise program by booking your session in our booking portal https://konnect.kieser.com.au/
  • We won’t restart your payments until Thursday, 1st October. From this day your payments will resume their normal fortnightly frequency.
  • We acknowledge that some clients may not be comfortable to return to training just yet. If this is the case for you, please just let us know by calling our friendly support team on 03 9696 3599, or follow this link to continue your deferral - https://www.kieser.com.au/defer


If any of your questions aren’t answered in our FAQ’s below, please don’t hesitate to contact us directly. 

FAQ’s

When can I book? 
From today, you will be able to book in our Booking Portal as you did previously: https://konnect.kieser.com.au/ If you haven’t used our Portal or if you have any problems, please call our friendly support team on 03 9696 3599.

How many people will be in the clinic? 
We have restricted the number of people in our clinic at any one time to minimise your contact and maximise your comfort levels when training.  

What hygiene measures will be taken? 
As has been the case since March, we will have extra levels of hygiene to ensure your safety. Please remember to sanitise your hands on entry and ensure you wipe down every piece of equipment after use. When you arrive for your session, please wait outside so we can keep control of the number of people in the clinic at all times and maintain our low density exercise environment. 

When can I start training? 
You can book now for any session from Monday, 28th September onwards. 

When will my subscription re-start? 
Your subscription payments will re-start on Thursday the 1st of October. If you would like to continue to defer your membership, you can click this link here - https://www.kieser.com.au/defer/ 

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